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Assistant Night Manager

Job No: SPAK09202011
Location: Auckland

Assistant Night Manager

Stamford is one of the largest owner/operator of premium quality hotels in Australia and New Zealand. The group operates a hotel portfolio with nearly 1800 rooms, 1000 employees, and residential assets. At Stamford Hotels and Resorts we understand that our people are our greatest asset. We strive to retain, develop, and reward passionate and success-orientated professionals at all levels. In our pursuit of excellence, we encourage entrepreneurial thinking, challenge the status quo, and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect, and integrity among our employees, business partners, and the community at large.

We are currently looking for an energetic, vibrant and experienced Assistant Night Manager to join our Front Office team.

Responsibilities include:

  • Reporting to the Night Manager, this position will share management responsibilities for the entire hotel overnight for operation and management. 
  • Managing all areas of Front Office including Reception and Concierge, also Housekeeping and Room Service.
  • Ensuring the health and safety of guests and team.
  • Working with the team to improve standards and procedures.
  • Handle guest complaints efficiently & effectively.

Role Requirements:

  • Minimum 1-2 years in a similar experience in Front Office operations preferably as Night Auditor/Front Office Supervisory.
  • Exceptional customer service skills.
  • Strong leadership and excellent communication skills.
  • Impeccable personal hygiene and grooming standards.
  • Experience working with Opera is preferred.
  • Current General Manager’s Certificate and First Aid Certificate would be an advantage.

 

Culture and Benefits

  • The opportunity to work with industry professionals in an exciting Hotel environment;
  • An attractive food and beverage discount program;
  • Tailored coaching and mentoring program

How to Apply

If you believe you have the drive and skills to succeed in this role please click the 'Apply Now' button.

We thank you in advance for your interest in this position, however only shortlisted candidates will be contacted for an interview.

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